Call Us
1-888-789-
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With ID monitoring I really
feel like Protection Power
is watching my credit cards
and bank accounts while
I'm busy taking care of
the rest of life.
- Singh S.
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Protect Your Identity
Protection Power members are safeguarded against the growing threat of Identity Theft
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Learning Centre
A wealth of up-to-date identity theft information, tips and other resources to keep you safe
Protection Power Support
View some of our most frequently asked questions here.
Still can’t find what you are looking for? Protection Power’s knowledgeable support team is ready to assist you with any questions you may have.
To ensure the most prompt and efficient service possible, please submit a support ticket prior to calling or opening a live chat. This can be done quickly and easily:
1) Visit the Login page and log in to your account
2) Click on “Submit a ticket” in the left menu and describe your question(s)
3) Indicate whether you are looking for sales, technical or billing support
Technical support can be accessed via phone, live chat or electronic ticket submission.
Please have your ticket number and email address on hand before calling Protection Power Member Support. If you do not have a ticket number, please take a moment to open one through the Login page. Our dedicated team is happy to answer any questions you may have regarding Protection Power membership and services.
Sales questions are welcomed by Protection Power staff via phone, e-mail or live chat.
Billing inquires must be done through electronic submission, for security reasons and in order to protect your privacy. Please log in to your account and open a billing ticket. We will address your inquiry promptly.
Support Information and Hours of Operation
Telephone and Live Chat Support Hours:
Monday – Friday: 9:00 am - 6:00 pm (EDT)
Telephone Support:
Toll Free: 1-888-789-POWER [7693]
Local: (905) 315-3480
Ticket Support:
24/7/365
Mailing Address and E-mail:
5063 North Service Road, Ste 100
Burlington, ON
Canada L7L 5H6
sales@protectionpower.ca
